Privacy Policy for Mockingbird Valley Soccer Club

Effective Date: January 1st, 2025

This Privacy Policy describes how Mockingbird Vallye Soccer Club ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website mockingbirdsoccer.net, use our services, or otherwise interact with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. What Personal Information We Collect

We collect information to provide and improve our Services. The types of personal information we may collect include:

a) Information You Provide Directly to Us:

  • Account & Contact Information: When you create an account, contact us, or fill out a form, you may provide your name, email address, phone number, mailing address, and username.

  • Transactional Information: When you make a purchase, we may collect information needed to process your payment, such as your billing address and transaction details. (Note: Full payment card details are typically collected and processed directly by our third-party payment processors).

  • Communications: When you contact us for support or provide feedback, we collect the content of your communications.

  • Marketing & SMS/MMS Consent Information: If you opt-in to receive marketing messages or SMS/MMS (text message) notifications, we collect your phone number and the fact of your consent.

b) Information We Collect Automatically:

  • Log and Usage Data: We collect information about your access to and use of the Services, including your Internet Protocol (IP) address, browser type, operating system, pages viewed, links clicked, and the dates/times of your visits.

  • Device Information: We may collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, and unique device identifiers.

  • Information from Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to operate and personalize our Services. This helps us understand usage patterns and improve your experience.

2. How We Use Your Personal Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To create your account, process transactions, and deliver the services you have requested.

  • To Improve and Personalize Our Services: To understand how our users interact with our Services so we can enhance the user experience and develop new features.

  • To Communicate With You: To respond to your comments and questions, provide customer service, and send you technical notices, updates, and administrative messages.

  • For Marketing and Advertising: To send you promotional communications, such as newsletters or special offers, in accordance with your preferences. This includes sending SMS/MMS messages if you have explicitly consented to receive them.

  • For Security and Fraud Prevention: To protect the security and integrity of our Services, our business, and our users.

  • To Comply with Legal Obligations: To comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from government authorities.

3. Who We Share Your Personal Information With

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your information and may only use it for the purposes for which we disclose it to them.

  • Legal Requirements and Business Transfers: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or in connection with a merger, acquisition, or sale of assets.

  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. SMS/MMS Messaging Policy and Terms of Service

We are committed to protecting your privacy. The following clause applies specifically to our SMS/MMS (text message) communications:

SMS consent and associated personal information are not shared with any third parties or affiliates for their own marketing purposes.

Your consent to receive SMS/MMS messages is used solely to send you transactional or promotional messages from Mockingbird Valley Soccer Club as you have requested.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mockingbird Valley Soccer Club. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.mockingbirdsoccer.net/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

5. Your Data Rights and Choices

You have choices regarding your personal information:

  • Opting Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the "unsubscribe" link in the email. You can opt out of SMS/MMS messages at any time by replying "STOP."

  • Accessing and Updating Your Information: You may review and update your account information at any time by logging into your account settings.

  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Mockingbird Valley Soccer Club

3000 Mellwood Avenue

Louisville, Kentucky 40207